The Mayweather Vs McGregor event may have been a huge success on a number of different levels, but the enormous demand on pay-per-view led to serious technical issues for some fans on Saturday night.
UFC.com was one of several outlets that struggled to cope with the unprecedented number of people attempting to buy and watch the live stream of the mega-fight, and that led to some fans who threw down $100 for the event not even being able to watch it due to technical hitches.
Now Dana White has penned a statement informing those fans that they will be able to claim a full refund from the UFC.
“We always try to put on the biggest and most exciting fights,” White wrote. “We want our fans to have the best experience when watching our events. Unfortunately, we didn’t deliver the way we wanted on Saturday because of NeuLion’s technical issues on UFC.tv. As usual, we always take care of our fans and we will fix this. We have started processing refunds immediately for anyone who could not access the fight after purchase.”
Issues of this magnitude are rare on UFC.com, but on such a big night this is sure to be a major embarrassment for the UFC brass, though it seems that they are making sure everyone aware that it’s actually their digital partner NeuLion who were ultimately responsible for delivering the streams on Saturday night.